Support
Store Policy
Using our Products
Any products you purchase through our website should be used as directed on the product container or packaging. As everyone has different skin, body and health conditions which may react to an allergen at any given time, any product could cause a negative skin reaction or react differently to various treatments, even natural products. Actual results may vary.
We are not responsible if such a reaction should occur as a result of any consumer using our products. If you develop a skin or other sensitivity to any product, you should stop using it immediately and consult your physician. Rember, you should never use new products on broken or irritated skin and discontinue using any product that causes any of the following: redness, scaling, itching, burning, soreness, blisters, watery eyes, irritation or other similar reactions.
Whilst we make ever attempt to ensure that the labelling of any products supplied by the manufacturer accurately lists all of the ingredients used, we rely on the representations and warranties made by the manufacturer. If you have any sensitivities or allergies to any listed ingredients you should not consume or use these products. You should test the products first, on a small area before using any new product for the first time. Should you develop any symptoms or allergic reactions, discontinue use immediately. We are not responsible if such a reaction should occur as a result of any consumer using our products.
You should not rely solely on the information contained in this website as it does not purport to be comprehensive and specific to your personal needs or requirements.
This disclaimer does not seek to exclude any warranties implied by law which may not lawfully be excluded.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Using our Services
You must follow any policies made available to you within the Services.
Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.
Our Services display some content that is not MindyMakesIt’s. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please don’t assume that we do.
In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.
Return & Exchange Policy
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Returns
Custom orders, digital files, subscription boxes, mystery items, and custom designs are NOT refundable.
You have 14 calendar days to return an item from the date you received it. Your item must be returned in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your care issuer's policies.